Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 26, 2026 - 04:00 KST
Update
We will be undergoing scheduled maintenance during this time.
Posted Apr 24, 2026 - 11:56 KST
Update
We will be undergoing scheduled maintenance during this time.
Posted Apr 24, 2026 - 11:55 KST
Scheduled
To enhance service stability and security, we will be performing preparatory work for our main database (DB) upgrade. Below are the details of the scheduled maintenance.
Maintenance Schedule
Date: Saturday, April 25, 2026 EDT / Sunday, April 26, 2026 KST Time: Starting at 3:00 PM EDT / 4:00 AM KST Duration: Approximately 30 minutes
Service Impact
During the maintenance period, all Channel.io services will be unavailable. Services will be automatically resumed upon completion.
If you have any questions regarding this notice, please contact us via Channel.io.
Posted Mar 26, 2026 - 14:52 KST
This scheduled maintenance affected: 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF, ⚡️ Add-ons, 🔁 Integration, 🗂️ Contacts, and 🧑💻 Customer Support Interface.