All Systems Operational

💬 Live Chat Operational
📞 Meet Operational
📧 Email Operational
🤖 AI ALF Operational
⚡️ Add-ons Operational
🔁 Integration Operational
🗂️ Contacts Operational
🧑‍💻 Customer Support Interface Operational
✦ CoS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 24, 2026

No incidents reported today.

Oct 23, 2026

Temporary issue detected with Phone feature
Resolved - The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

- Incident Time: October 23, 2026 10:40 ~ 17:50 (KST) (approximately 7 hours 10 minutes)
- Affected Scope: In phone consultations received through SKB lines (including 070 numbers issued by SKB), agents heard the customer's voice cutting out. Call connections and lines from other carriers were not affected.
- Cause: A network issue on the carrier (SKB) side caused customer audio to arrive delayed and out of order, resulting in parts of the customer's voice being lost.
- Resolution: We applied an emergency measure so that delayed audio would not be lost. After SKB completed its recovery at 17:50, the temporary measure was reverted to its original state.

We will continue to strengthen monitoring to prevent similar issues from occurring again.
Oct 23, 17:50 KST
Investigating - Temporary issue has been detected with Phone feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
Oct 23, 17:17 KST

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

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