Temporary issue has been detected with AI ALF feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
- Incident Time: November 11, 2026 09:23 ~ 09:31 (KST) (approximately 8 minutes) - Affected Scope: Some user chats handled by ALF during the incident - Cause: While processing a specific type of request, some servers supporting the system experienced a temporary surge in load and response delays, which prevented ALF responses from being generated. - Resolution: The service has been restored, and we are identifying the request type that caused the issue and working on improvements. We will also conduct a system-wide inspection to prevent the same issue from occurring again.
The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.