All Systems Operational

๐Ÿ’ฌ ์ฑ„ํŒ… | Live Chat Operational
๐Ÿ“ž ์ „ํ™” | Meet Operational
๐Ÿ“ง ์ด๋ฉ”์ผ | Email Operational
๐Ÿค– AI ALF Operational
โšก๏ธ ๋ถ€๊ฐ€ ์„œ๋น„์Šค | Add-ons Operational
๐Ÿ” ์—ฐ๋™ ์„œ๋น„์Šค | Integration Operational
๐Ÿ—‚๏ธ ๊ณ ๊ฐ ์—ฐ๋ฝ์ฒ˜ | Contacts Operational
๐Ÿง‘โ€๐Ÿ’ป ๊ณ ๊ฐ์šฉ ์ƒ๋‹ด ํ™”๋ฉด | Customer Support Interface Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Channel Talk Server Management System Migration Sep 7, 2025 00:30-04:30 KST

[๊ณต์ง€] ์ฑ„๋„ํ†ก ์„œ๋ฒ„ ๊ด€๋ฆฌ ์‹œ์Šคํ…œ ์ด์ „์ž‘์—… ์•ˆ๋‚ด
์ฑ„๋„ํ†ก์˜ ์•ˆ์ •์ ์ธ ์„œ๋น„์Šค ์ œ๊ณต์„ ์œ„ํ•ด ์„œ๋ฒ„ ๊ด€๋ฆฌ ์‹œ์Šคํ…œ ์ด์ „ ์ž‘์—…์ด ์ง„ํ–‰๋  ์˜ˆ์ •์ด์–ด ์‚ฌ์ „ ์•ˆ๋‚ด๋“œ๋ฆฝ๋‹ˆ๋‹ค.

โ—ผ๏ธŽ๊ณต์ง€๋Œ€์ƒ : ์ฑ„๋„ํ†ก์„ ์ด์šฉํ•˜๋Š” ๋ชจ๋“  ์ฑ„๋„
โ—ผ๏ธŽ์ž‘์—…์ผ์‹œ : 2025๋…„ 9์›” 7์ผ ์ผ์š”์ผ ์ƒˆ๋ฒฝ 00:30 - 04:30 (KST)
โ—ผ๏ธŽ์„œ๋น„์Šค ์˜ํ–ฅ: ์‹ค์‹œ๊ฐ„ ์„œ๋น„์Šค์— ์˜ํ–ฅ์ด ์—†๋„๋ก ์ž‘์—…๋  ์˜ˆ์ •์ž…๋‹ˆ๋‹ค. ๋‹ค๋งŒ ์ž‘์—… ์‹œ๊ฐ„ ์ค‘ ์ผ๋ถ€ ์„œ๋น„์Šค๊ฐ€ ๊ฐ„ํ—์ ์œผ๋กœ ๋ถˆ์•ˆ์ •ํ•  ์ˆ˜ ์žˆ์–ด, ์ด ๊ฒฝ์šฐ์—๋Š” ์ž ์‹œ ํ›„ ๋‹ค์‹œ ์‹œ๋„ํ•ด ์ฃผ์‹œ๊ธธ ๋ถ€ํƒ๋“œ๋ฆฝ๋‹ˆ๋‹ค.

[๊ณต์ง€ ๋ฌธ์„œ]
https://docs.channel.io/updates/ko/articles/%EA%B3%B5%EC%A7%80-%EC%B1%84%EB%84%90%ED%86%A1-%EC%84%9C%EB%B2%84-%EA%B4%80%EB%A6%AC-%EC%8B%9C%EC%8A%A4%ED%85%9C-%EC%9D%B4%EC%A0%84%EC%9E%91%EC%97%85-%EC%95%88%EB%82%B4-76c34409

์ด๋ฒˆ ๊ณต์ง€ ๊ด€๋ จํ•˜์—ฌ ๊ถ๊ธˆํ•œ ์ ์€ ์ฑ„๋„ํ†ก์œผ๋กœ ๋ฌธ์˜ํ•ด ์ฃผ์„ธ์š”




ใ€้‡่ฆใ€‘ใ‚ตใƒผใƒใƒผ็ฎก็†ใ‚ทใ‚นใƒ†ใƒ ็งป่ปขไฝœๆฅญใฎใ”ๆกˆๅ†…
ใ„ใคใ‚‚ใƒใƒฃใƒใƒซใƒˆใƒผใ‚ฏใ‚’ใ”ๅˆฉ็”จใ„ใŸใ ใใพใ—ใฆใ€ใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™ใ€‚

ใƒใƒฃใƒใƒซใƒˆใƒผใ‚ฏใฎๅฎ‰ๅฎš็š„ใชใ‚ตใƒผใƒ“ใ‚นๆไพ›ใฎใŸใ‚ใ€ใ‚ตใƒผใƒใƒผ็ฎก็†ใ‚ทใ‚นใƒ†ใƒ ใฎ็งป่ปขไฝœๆฅญใ‚’ๅฎŸๆ–ฝใ„ใŸใ—ใพใ™ใ€‚
ไฝœๆฅญไธญใฏใ‚ตใƒผใƒ“ใ‚นๆไพ›ใŒไธๅฎ‰ๅฎšใซใชใ‚‹ๅ ดๅˆใŒใ”ใ–ใ„ใพใ™ใŸใ‚ใ€ไบˆใ‚ไฝœๆฅญๆ—ฅๆ™‚ใ‚’ใ”็ขบ่ชใใ ใ•ใ„ใ€‚

โ—ผ๏ธŽไฝœๆฅญๆ—ฅๆ™‚๏ผš2025ๅนด9ๆœˆ7ๆ—ฅ(ๆ—ฅ) 00:30 ~ 04:30
โ—ผ๏ธŽใ‚ตใƒผใƒ“ใ‚นใธใฎๅฝฑ้Ÿฟ๏ผšใƒชใ‚ขใƒซใ‚ฟใ‚คใƒ ใง็™บ็”Ÿใ™ใ‚‹ใ‚ตใƒผใƒ“ใ‚นใซๅฝฑ้ŸฟใŒๅ‡บใชใ„ใ‚ˆใ†ใซไฝœๆฅญใ‚’่กŒใ†ไบˆๅฎšใงใ™ใŒใ€ไฝœๆฅญไธญใซไธ€้ƒจใ‚ตใƒผใƒ“ใ‚นใŒๆ–ญ็ถš็š„ใซไธๅฎ‰ๅฎšใซใชใ‚‹ๅ ดๅˆใŒใ‚ใ‚Šใพใ™ใ€‚ใ‚ตใƒผใƒ“ใ‚นใฎๅˆฉ็”จใŒๅ††ๆป‘ใงใชใ„ๅ ดๅˆใฏใ€ใ—ใฐใ‚‰ใใ—ใฆใ‹ใ‚‰ๅ†ๅบฆใŠ่ฉฆใ—ใใ ใ•ใ„ใ€‚

ๆœฌไปถใซใคใ„ใฆใ”ไธๆ˜Ž็‚นใชใฉใ”ใ–ใ„ใพใ—ใŸใ‚‰ใ€ใƒใƒฃใƒใƒซใƒˆใƒผใ‚ฏใซใŠๅ•ใ„ๅˆใ‚ใ›ใใ ใ•ใ„ใ€‚

[ใ”ๆกˆๅ†…ๆ–‡ๆ›ธ]
https://docs.channel.io/updates/ja/articles/202597-%E3%82%B5%E3%83%BC%E3%83%90%E3%83%BC%E7%AE%A1%E7%90%86%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E7%A7%BB%E8%BB%A2%E4%BD%9C%E6%A5%AD%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6%E3%81%AE%E3%81%94%E6%A1%88%E5%86%85-76c34409




[Notice] Channel Talk Server Management System Migration

To ensure stable service, we will be migrating our server management system. Please see the details below.

โ—ผ๏ธŽ For: All Channel Talk users
โ—ผ๏ธŽ When: Saturday, September 6th, 2025 11:30 AM โ€“ 3:30 PM (EDT)
โ—ผ๏ธŽ Service Impact:

We plan to complete the migration without affecting real-time service. However, during this time, some services may be intermittently unstable. If you experience issues, please try again after a short while.

[Notice Document]
https://docs.channel.io/updates/en/articles/Notice-Channel-Talk-Server-Management-System-Migration-76c34409

If you have any questions regarding this notice, please contact Channel Talk.
Posted on Aug 20, 2025 - 14:22 KST
Sep 3, 2025

No incidents reported today.

Sep 2, 2025
Temporary issue detected with AI ALF feature
Resolved - ์ผ์‹œ์ ์ธ ๋ฌธ์ œ๊ฐ€ ํ•ด๊ฒฐ๋˜์—ˆ์œผ๋ฉฐ, ํ˜„์žฌ ์„œ๋น„์Šค๋Š” ์ •์ƒํ™”๋˜์–ด ์ด์šฉ์ด ๊ฐ€๋Šฅํ•จ์„ ์•ˆ๋‚ด๋“œ๋ฆฝ๋‹ˆ๋‹ค. ์„œ๋น„์Šค ์ด์šฉ์— ๋ถˆํŽธ์„ ๋“œ๋ฆฐ ์  ์‚ฌ๊ณผ๋“œ๋ฆฝ๋‹ˆ๋‹ค.


The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.
Sep 2, 22:30 KST
Identified - AI ALF ๊ธฐ๋Šฅ์— ์ผ์‹œ์ ์ธ ๋ฌธ์ œ๊ฐ€ ๋ฐœ๊ฒฌ๋˜์–ด ์•ˆ๋‚ด๋“œ๋ฆฝ๋‹ˆ๋‹ค.
8์›” 28์ผ 20์‹œ 15๋ถ„ ์ดํ›„ ์‹ ๊ทœ ์ƒ์„ฑ ๋˜๋Š” ์ˆ˜์ •๋œ ๋ฒ„์ „์ด ํผ๋ธ”๋ฆฌ์‹œ(๊ณต๊ฐœ) ๋œ ๋„ํ๋จผํŠธ ์•„ํ‹ฐํด ์ค‘ ์ผ๋ถ€ ์•„ํ‹ฐํด์„ ALF๊ฐ€ ์ฐธ์กฐํ•˜์ง€ ๋ชปํ•˜๋Š” ๋ฌธ์ œ๊ฐ€ ๋ฐœ๊ฒฌ๋˜์—ˆ์Šต๋‹ˆ๋‹ค.
ํ˜„์žฌ ์กฐ์น˜์ค‘์ด๋ฉฐ, ๋ณต๊ตฌ ์‹œ ์•ˆ๋‚ด๋“œ๋ฆฌ๋„๋ก ํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค. ์ด์šฉ์— ๋ถˆํŽธ์„ ๋“œ๋ ค ์ฃ„์†กํ•ฉ๋‹ˆ๋‹ค.

Temporary issue has been detected with AI ALF feature.
Since August 28th, 20:15, a problem has been found where ALF cannot reference some document articles that were newly created or modified and published after the specified time.
We are currently taking action and will notify you once it is resolved. We apologize for any inconvenience this may cause.
Aug 28, 20:15 KST
Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025
Temporary issue detected with Phone feature(Japan area Only)
Resolved - The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

Incident Period: 2025/08/28 22:00 ~ 2025/08/29 11:15 (KST)

Affected Scope: Meet functionality in channels where the channel country was set to Japan.

Cause of Incident: Meet functionality was unavailable because communication was incorrectly routed to the Korean voice server instead of the designated Japanese voice server.

Action Taken: Modified and deployed a fix to ensure channels with the country set to Japan communicate with the Japanese voice server.

Preventative Measures: Strengthen multi-country testing before deployment.
Aug 29, 11:43 KST
Investigating - Temporary issue has been detected with Phone feature(Japan area Only). We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
Aug 29, 10:20 KST
Aug 28, 2025
์ฑ„๋„ํ†ก ์•ˆ๋“œ๋กœ์ด๋“œ ๋ชจ๋ฐ”์ผ ์•ฑ ์ „ํ™” ๊ธฐ๋Šฅ์— ์˜ค๋ฅ˜ ๋ฐœ๊ฒฌ | Temporary issue detected with Phone feature
Resolved - ์ผ์‹œ์ ์ธ ๋ฌธ์ œ๊ฐ€ ํ•ด๊ฒฐ๋˜์—ˆ์œผ๋ฉฐ, ํ˜„์žฌ ์„œ๋น„์Šค๋Š” ์ •์ƒํ™”๋˜์–ด ์ด์šฉ์ด ๊ฐ€๋Šฅํ•จ์„ ์•ˆ๋‚ด๋“œ๋ฆฝ๋‹ˆ๋‹ค. ์„œ๋น„์Šค ์ด์šฉ์— ๋ถˆํŽธ์„ ๋“œ๋ฆฐ ์  ์‚ฌ๊ณผ๋“œ๋ฆฝ๋‹ˆ๋‹ค.



The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.
Aug 28, 19:49 KST
Monitoring - ์ฑ„๋„ํ†ก ์•ˆ๋“œ๋กœ์ด๋“œ ๋ชจ๋ฐ”์ผ ์•ฑ์—์„œ ์ „ํ™” ๊ธฐ๋Šฅ ์‚ฌ์šฉ ์‹œ ์•„๋ž˜ ์˜ค๋ฅ˜๊ฐ€ ๋ฐœ๊ฒฌ๋˜์–ด ๊ณต์œ ๋“œ๋ฆฝ๋‹ˆ๋‹ค.
- ์ˆ˜์‹  ์‹œ ์Šคํ”ผ์ปค ๋ชจ๋“œ๋กœ ์—ฐ๊ฒฐ
- ์ˆ˜์‹  ์—ฐ๊ฒฐ์ด ๋˜์ง€ ์•Š์Œ

ํ˜„์žฌ ๋ฌธ์ œ ํ•ด๊ฒฐ ์ค‘์ž…๋‹ˆ๋‹ค.
๋ฌธ์ œ๊ฐ€ ํ•ด๊ฒฐ๋˜๋Š”๋Œ€๋กœ ๋‹ค์‹œ ๊ณต์œ ๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. ๋ถˆํŽธ์„ ๋“œ๋ ค ์ฃ„์†กํ•ฉ๋‹ˆ๋‹ค.

Temporary issue has been detected with Phone feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
Aug 27, 16:59 KST
Aug 27, 2025
Aug 26, 2025
์ผ๋ถ€ ์นด์นด์˜ค ์ƒ๋‹ดํ†ก, ๋„ค์ด๋ฒ„ ํ†กํ†ก ์—ฐ๋™ ์ฑ„ํŒ… ๋‹ต๋ณ€ ๋ถˆ๊ฐ€ ํ˜„์ƒ ๋ฐœ์ƒ
Resolved - ์นด์นด์˜คํ†ก ๋ฐ ๋„ค์ด๋ฒ„ ํ†กํ†ก์œผ๋กœ ์ธ์ž…๋œ ์ผ๋ถ€ ์ƒ๋‹ด์ด ์ข…๋ฃŒ๋œ ๋ฌธ์ œ์— ๋Œ€ํ•ด ์ž์„ธํ•œ ๋‚ด์šฉ ์ •๋ฆฌ๋˜์–ด ์ „๋‹ฌํ•ด๋“œ๋ฆฝ๋‹ˆ๋‹ค.

๋ฌธ์ œ ๋ฐœ์ƒ ์‹œ๊ฐ„:
8์›” 25์ผ(์›”) 13์‹œ 19๋ถ„ ~ 8์›” 26์ผ(ํ™”) 8์‹œ 55๋ถ„

๋ฐœ์ƒํ–ˆ๋˜ ๋ฌธ์ œ:
โ€ข ์นด์นด์˜คํ†ก ๋˜๋Š” ๋„ค์ด๋ฒ„ํ†ก์„ ์—ฐ๋™ํ•˜์—ฌ ์‚ฌ์šฉํ•˜์‹œ๋Š” ์ฑ„๋„์—์„œ, ํŠน์ • ๊ณ ๊ฐ๊ณผ์˜ ์ƒ๋‹ด์ด ์˜ˆ๊ธฐ์น˜ ์•Š๊ฒŒ ์ข…๋ฃŒ๋˜๊ฑฐ๋‚˜, ๋งค๋‹ˆ์ €๋‚˜ ๋ด‡์ด ๋ฉ”์‹œ์ง€๋ฅผ ๋ณด๋‚ด๋ฉด ์ƒ๋‹ด์ด ๊ฐ‘์ž๊ธฐ ์ข…๋ฃŒ๋˜๋Š” ํ˜„์ƒ์ด ์žˆ์—ˆ์Šต๋‹ˆ๋‹ค.
โ€ข ๋˜ํ•œ, ๊ณ ๊ฐ์ด ๋ฉ”์‹œ์ง€๋ฅผ ๋ณด๋ƒˆ์„ ๋•Œ ๊ธฐ์กด ์ƒ๋‹ด์ด ์•„๋‹Œ ์ƒˆ๋กœ์šด ๋ฆฌ๋“œ ๊ณ ๊ฐ์˜ ์ƒ๋‹ด์ด ์ƒ์„ฑ๋˜๋Š” ๊ฒฝ์šฐ๊ฐ€ ๋ฐœ์ƒํ–ˆ์Šต๋‹ˆ๋‹ค.

๋ฌธ์ œ ์›์ธ:
์ตœ๊ทผ ์ง„ํ–‰๋œ ์‹œ์Šคํ…œ ์—…๋ฐ์ดํŠธ ๊ณผ์ •์—์„œ ์ผ๋ถ€ ๊ณ ๊ฐ ํ”„๋กœํ•„ ์ •๋ณด ์ฒ˜๋ฆฌ ๋ฐฉ์‹์— ๋Œ€ํ•œ ๊ณ ๋ ค๊ฐ€ ๋ฏธํกํ•˜์—ฌ ๋ฌธ์ œ๊ฐ€ ๋ฐœ์ƒํ–ˆ์Šต๋‹ˆ๋‹ค.
์ด๋กœ ์ธํ•ด ํŠน์ • ์กฐ๊ฑด์˜ ์ƒ๋‹ด์—์„œ ์œ„์™€ ๊ฐ™์€ ๋ฌธ์ œ๊ฐ€ ๋‚˜ํƒ€๋‚ฌ์Šต๋‹ˆ๋‹ค.

ํ•ด๊ฒฐ ๋ฐ ์กฐ์น˜:
๋ฌธ์ œ๋ฅผ ์ธ์ง€ํ•œ ์ฆ‰์‹œ ๊ธด๊ธ‰ ์กฐ์น˜๋ฅผ ์ทจํ•˜์—ฌ 8์›” 26์ผ๋ถ€ํ„ฐ ์ˆœ์ฐจ์ ์œผ๋กœ ๋ฌธ์ œ๋ฅผ ํ•ด๊ฒฐํ•˜๊ณ  ์‹œ์Šคํ…œ์„ ์•ˆ์ •ํ™”ํ–ˆ์Šต๋‹ˆ๋‹ค.
โ€ข 8์›” 26์ผ 08:56: ๋ฌธ์ œ์˜ ์›์ธ์ด ๋œ ์‹œ์Šคํ…œ ์ž‘์—…์„ ์ฆ‰์‹œ ์ค‘๋‹จํ–ˆ์Šต๋‹ˆ๋‹ค.
โ€ข 8์›” 26์ผ 10:30: ์ƒ๋‹ด์ด ์˜ˆ๊ธฐ์น˜ ์•Š๊ฒŒ ์ข…๋ฃŒ๋˜๋Š” ํ˜„์ƒ์„ ๋ฐฉ์ง€ํ•˜๊ธฐ ์œ„ํ•œ ์ž„์‹œ ๋ณต๊ตฌํ•˜๋„๋ก ์ ์šฉํ–ˆ์Šต๋‹ˆ๋‹ค.
โ€ข 8์›” 26์ผ~28์ผ: ์˜ํ–ฅ์„ ๋ฐ›์€ ์ƒ๋‹ด๋“ค์„ ๋Œ€์ƒ์œผ๋กœ ๊ณ ๊ฐ ์ •๋ณด ๋ณต์› ๋ฐ ์ƒ๋‹ด ํ†ตํ•ฉ ์ž‘์—…์„ ๋‹จ๊ณ„์ ์œผ๋กœ ์ง„ํ–‰ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.

ํ–ฅํ›„ ๊ณ„ํš:
8์›” 28์ผ(๋ชฉ) ์˜คํ›„ ์ค‘์œผ๋กœ ๋ถˆํ•„์š”ํ•˜๊ฒŒ ๋ถ„๋ฆฌ๋˜์—ˆ๋˜ ์œ ์ €์ฑ—๋“ค์„ ํ•˜๋‚˜๋กœ ํ•ฉ์น˜๋Š” ์ถ”๊ฐ€ ์ž‘์—…์„ ์ง„ํ–‰ํ•˜์—ฌ,
๊ณ ๊ฐ๊ณผ์˜ ๋Œ€ํ™” ๊ธฐ๋ก์ด ๋”์šฑ ์›ํ™œํ•˜๊ฒŒ ๊ด€๋ฆฌ๋  ์ˆ˜ ์žˆ๋„๋ก ํ•  ์˜ˆ์ •์ž…๋‹ˆ๋‹ค.

์ €ํฌ๋Š” ์ด๋ฒˆ ์ผ์„ ๊ณ„๊ธฐ๋กœ ์‹œ์Šคํ…œ ์—…๋ฐ์ดํŠธ ๋ฐ ๋ณ€๊ฒฝ ์‹œ ๋”์šฑ ์ฒ ์ €ํ•œ ๊ฒ€ํ† ์™€ ํ…Œ์ŠคํŠธ๋ฅผ ์ง„ํ–‰ํ•˜์—ฌ, ์œ ์‚ฌํ•œ ๋ฌธ์ œ๊ฐ€ ์žฌ๋ฐœํ•˜์ง€ ์•Š๋„๋ก ์ตœ์„ ์„ ๋‹คํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค.
์„œ๋น„์Šค ์ด์šฉ์— ๋ถˆํŽธ์„ ๋“œ๋ฆฐ ์  ๋‹ค์‹œ ํ•œ๋ฒˆ ์‚ฌ๊ณผ๋“œ๋ฆฝ๋‹ˆ๋‹ค.
Aug 26, 14:45 KST
Investigating - ์ผ๋ถ€ ์นด์นด์˜ค ์ƒ๋‹ดํ†ก, ๋„ค์ด๋ฒ„ ํ†กํ†ก ์—ฐ๋™ ์ฑ„ํŒ… ๋‹ต๋ณ€์ด ์ „๋‹ฌ๋˜์ง€ ์•Š๊ณ  ์ฑ„ํŒ…์ด ์ข…๋ฃŒ๋˜๋Š” ํ˜„์ƒ์ด ์žˆ์Šต๋‹ˆ๋‹ค.

์›์ธ ํ™•์ธ ์ค‘์— ์žˆ์œผ๋ฉฐ ์กฐ์น˜ ํ›„ ์ถ”๊ฐ€ ๊ณต์œ  ์˜ˆ์ •์ž…๋‹ˆ๋‹ค.
Aug 26, 08:58 KST
Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

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